EDUCATION
Graduated Southern Connecticut State College-Degree: B.S. in Liberal Arts - Political Science
EMPLOYMENT
1/1978 to present: Connecticut City Fire Department
7/1999 to present - Emergency Operations Center Coordinator
1/1978 to 6/1999 - 911 Dispatcher
Responsible for all operations of the 911 Center
In charge of 16 dispatchers full-time, part-time, and per-diem
Establish training for all dispatchers
CERTIFICATIONS
Certified by the State of Connecticut as Telecommunicator
Certified by the State of Connecticut as a Telecommunicator Instructor Level 2 (highest)
Certified as an Emergency Medical Dispatcher (EMD) by Medical Priority
Certified as an Emergency Medical Dispatch Quality Assurance Reviewer by Medical Priority
MEMBERSHIPS
Member of NENA (National Emergency Number Association)
Member of MECCA (Managers of Emergency Communications Centers of America)
Member of APCO (Association of Public Communications Officers)
KEYWORDS
Certified Expert Witness, EMS Expert Witness, EMD Expert Witness, Dispatch Expert Witness, EOC Co-Ordinator Expert Witness, 911 Calls Expert Witness, Communications Expert Witness, Dispatch Expert Witness, 911 Dispatch Expert Witness, Communication Center Evaluation Expert Witness, 911 Expert Witness, Dispatch Expert Witness, Emergency Medical Services Expert Witness, Emergency Dispatch Expert Witness, Clawson Protocol Expert Witness, Dispatch Protocol Expert Witness, EMDQ Expert Witness, Emergency Medical Dispatch Quality Assurance Expert Witness, Dispatch Quality Expert Witness